Terms & Conditions
This agreement (the ‘Agreement’) together with the documents referred to on it sets forth the terms and conditions by which Swift Clean 24 7 Ltd (‘we, ‘us’) offers you to use:
Our Website: https://swiftclean247.co.uk/ whether as a guest or a registered user and regardless of how you access them.
Please read these terms of use carefully before you start using the site as they will create a binding agreement between you and us and will govern our relationship whilst you are using our websites and apps. By using our site, you indicate that you have read, understood, considered and you accept these terms of use, and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Swift Clean 24 7 Ltd is a company registered in England and Wales with company number 13231406
1.Site
1.1. Access to our site is permitted on a temporary basis only, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.
1.2. From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us.
1.3. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our absolute opinion/discretion you have failed to comply with any of the provisions of/in these terms of use.
1.4. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
2.Account and using our websites and account systems
2.1. Only people who are 18 /eighteen/ years old or older may create and use an account with Swift Clean 24 7 Ltd.
2.2. You agree to always provide us with accurate and complete info, including if you provide us with your names, address of you or your property, date of birth, email address and/or any credit or debit card information or bank account details. We shall use this information according to our Privacy Policy.
2.3. You agree not to share your account or login credentials with anyone. You shall not sell, transfer or allow any other person to access your account or login credentials. You shall be entirely responsible for maintaining the confidentiality of your account and login credentials.
2.4. You agree to notify us immediately if you become aware of any breach of security, including any loss, theft or unauthorised access or disclosure of your account or login credentials.
2.5. You may terminate or suspend your account at any time by contacting us at [email protected]
2.6. We may terminate or suspend your account if we determine, at our absolute discretion that:
2.6.1. You have violated or are violating any term of this Agreement;
2.6.2. Swift Clean 24 7 Ltd have stopped or will stop offering any or all services in your area or country;
2.6.3. Terminating your account would be in best interest for Swift Clean 24 7 Ltd, the service providers or any third parties;
2.7. If your account is terminated, you will no longer have access to it, including not limited to, any of the data associated to the account, its contents, information, history or services. In case your account is terminated, Swift Swift Clean 24 7 Ltd, any of our subsidiaries, partners, service providers, licensors or any other third parties related to us shall have no liability to you. We also reserve the right to terminate any other accounts you may have created or created in the future.
2.8. You hereby acknowledge that you have read, understood, considered and agree that creating and using any and all accounts that you created with Swift Clean 24 7involves the risk that your account may be terminated or suspended and that, whenever you use the Swift Clean 24 7 Ltd websites or apps, you will bear the risk in mind and esteem to always adhere to the rules set forth in this Agreement and conduct yourself appropriately.
2.9 While using our websites and account systems, you must comply with all applicable laws, rules and regulations in the jurisdiction in which you reside, as well as the additional rules set out by our Agreement with you and the rules that govern your use of our services.
3.Transactions concluded through our site and our liability to you
3.1. Our role is as/of an introductory agent for providers of wide range of cleaning services and we are authorised by local providers to enter into a contract with you on the service providers’ behalf. We will do this by taking your booking enquiry, allocating the booking to an available service provider (Provider) and then sending you an email confirming the details of your booking and providing a link to the Services Terms and Conditions. We may also supply services to clients where mutual contracts are agreed and exchanged.
3.2. Once you have indicated your agreement to the Services Terms and Conditions and the terms set out in the email using the link provided in the email, a contract will come into existence between you and the Provider.
3.3. Your contract is with the Provider and the responsibility for the provision of the services rests solely with the Provider. Please read the Services Terms and Conditions carefully as they will be legally binding on you once you have indicated your agreement to them, directly or by confirming the booked service with the service provider.
3.4. Although your contract is with the Provider, we will continue to be your main point of contact whilst the Provider is providing the services that you have requested. Additionally, we may also process all non-cash payments from you on behalf of the Provider.
3.5. Please note that the responsibility for the provision of the services is the Provider’s alone. You acknowledge and agree that we shall not be held responsible and incur no liability of any kind, under any circumstances whatsoever for the provision of services.
3.6 We welcome your feedback about Providers and if you experience problems of any kind with a Provider please contact us straightaway on 073 68 204 804.
4.Intellectual Property Rights
4.1. We are the owner or the licensee of all intellectual property in our websites and apps, and of the material published on it. Those works are protected by copyright laws and treaties around the world. We, Swift Clean 24 7 Ltd, any of our subsidiaries, partners, service providers, licensors or any other third parties related to us own and reserve all intellectual property rights and other rights and title in and to the Swift Clean 24 7 Ltd, and all data and content included therein, including, user accounts, computer and/or app code, titles, objects, chat logs, phone recordings, artwork, graphics, designs, photos, pictures, sounds, musical compositions and recordings, and methods of operation.
4.2. We grant you a limited, non-exclusive, non-transferable, revocable license to use and enjoy the Swift Clean 24 7 Ltd website and account system, for your individual, non-commercial purposes only and expressly conditioned upon your compliance with the terms of this Agreement. Unless otherwise expressly authorised by us in a signed writing, you may not sell, copy, exchange, loan, reverse engineer, decompile, derive script from, translate, lease, grant security interest in, transfer, publish, assign or otherwise distribute any of the Swift Swift Clean 24 7 Ltd’s intellectual property.
4.3. You acknowledge and agree that unless we grant you a license, in a signed written contract, you may never use any of our trademarks, service marks, trade names, logos, domain names, taglines, or trade dress. Any reproduction, redistribution, or modification of the Swift Clean 24 7 Ltd properties not in accordance with this Agreement, is expressly prohibited and may result in civil and/or criminal penalties.
4.4. You acknowledge and agree that you shall have no ownership or other property interest in your account, and that all rights in and to your account are and shall forever be owned by and inure to the benefit of Swift Clean 24 7 Ltd.
4.5. You acknowledge and agree that you have no claim, right, title, ownership, or other proprietary interest in the contents of the websites and/or the apps, and/or any other credits accumulated through any Swift Clean 24 7 Ltd websites and account systems, regardless of any consideration offered or paid in exchange.
4.6. You acknowledge and agree that Swift Clean 24 7 Ltd, any of our subsidiaries, partners, service providers, licensors or any other third parties related to us, shall not be liable in any manner for the deletion, modification, impairment, hacking, or any other damage or loss of any kind caused to content of the websites, accounts and/or account systems, including deletion of any and all of the websites, apps, accounts, account systems and/or any and all accumulated credits.
4.7 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
4.8. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
4.9. If you’re a copyright owner or agent thereof and believe that content posted on our websites or in our apps or elsewhere, infringes upon your copyright, please submit a notice to the Legal Department with:
– An electronic or physical signature of the person authorised to act on behalf of the copyright owner; – A description of the copyrighted work that you claim has been infringed; – The URL of the location on the website or a screenshot of the location in the app containing the material you claim is infringing; – Your address, telephone number, and email address; – A statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, its agent, or the law; and – a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or the person authorised to act on the copyright owner’s behalf.
Email: [email protected]
Please note that these notifications are legal notices and that Swift Clean 24 7 Ltd may provide copies of such notices to the participants in the dispute or to third parties, at its discretion or as required by law. The Privacy Policy does not protect information provided in this notices.
5.Reliance on information posted
5.1. Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed.
5.2. We therefore refuse all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
6.Our site changes regularly
6.1. We put a lot of effort to improve our services. Thus, our site is updated regularly, and we may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. You agree that we may change, update, suspend or restrict your access to any features, parts or the whole site and/or app, at any time, without notice or liability to you. Additionally, you understand and agree that Swift Clean 24 7 Ltd. might change any system specification requirements necessary to install and use the sites, in such case you are solely responsible to make sure that you meet the requirements for any necessary additional software or hardware, in order to use the apps or the sites.
6.2. Any of the material on our site may be out of date at any given time, and we are under no obligation to update any and all materials, whatsoever.
7.Our liability for the material on the site
7.1. The Swift Clean 24 7 Ltd and the materials displayed on our site is provided to you on ‘as is’ and ‘as available’ basis, without any guarantees, warranties or representations of any kind, express or implied. To the fullest extent permitted by applicable law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:
7.1.1. All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
7.1.2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our websites or in connection with the use, inability to use, or results of the use of our websites, apps, account systems and/or any websites linked to it and any information and/or materials posted on it, including:
7.1.2.1. loss of income or revenue;
7.1.2.2. loss of business;
7.1.2.3. loss of profits or contracts;
7.1.2.4. loss of anticipated savings;
7.1.2.5. loss of data;
7.1.2.6. loss of goodwill;
7.1.2.7. wasted management or office time; and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
7.2. This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.
8.Indemnity
8.1. You hereby acknowledge and agree to indemnify, defend and hold harmless Swift Clean 24 7 Ltd, any of our subsidiaries, partners, service providers, licensors, licensees or any other third parties related to us, our officers and directors from and against any and all claims, lawsuits, damages, losses, liabilities and costs that directly or indirectly arise or result from your use or misuse of the Swift Clean 24 7 Ltd websites and account systems, services, any violation by you of any of the provisions of this Agreement or the Privacy Policy or any infringement by you of any third party’s right.
8.2. Swift Clean 24 7 Ltd reserves the right, at its own expense and in its sole and absolute discretion, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which even you will cooperate with Swift Clean 24 7 Ltd in asserting any available defences.
9.Information about you and your visits to our site
9.1. We monitor and may process information about you in accordance with our Privacy Policy.
9.2. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.
10.Viruses, hacking and other offences
10.1. You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
10.2. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
10.3. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
11.Links from our site
11.1. Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.
11.2. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
12.Limitation of liability
12.1. Under no circumstances, and under no legal theory, whether in contract, tort (including negligence), strict liability or otherwise, shall Swift Clean 24 7 Ltd be liable to you or any other person for any indirect, incidental, consequential, special, exemplary, or punitive damages of any kind (including, damages for loss of business, loss of data, loss of goodwill, or lost profits), or any damages for gross negligence of any kind (including, damages for the work stoppage, or any other commercial damages or losses) arising from your use or misuse of the Swift Clean 24 7 Ltd services, even if we knew or should have known of the possibility of such damages. In no event shall be liable for any damages in excess of any amount you have paid to Swift Clean 24 7 Ltd for provision of services, if any, during the six /6/ months immediately prior to the time your cause of action arose.
12.2. Notwithstanding the aforementioned limitations of liability nothing in this agreement shall limit Swift Clean 24 7 Ltd’s liability:
12.2.1. for damage from injury to life, body or health due to negligent breach of duty or intentional or negligent breach of duty by a legal representative or a person used to perform an obligation of Swift Clean 24 7 Ltd;
12.2.2. for other damage arising from a grossly negligent breach of duty by Swift Clean 24 7 Ltd or intentional or negligent breach of duty by a legal representative or a person used to perform an obligation of Swift Clean 24 7 Ltd;
12.2.3. for intentional misconduct;
12.2.4. for damage arising from a negligent breach of an obligation that is essential for the performance of the contract by Swift Clean 24 7 Ltd to the extent that is typical and foreseeable;
12.2.5. for any guarantee given by Swift Clean 24 7 Ltd to you; and
12.2.6. for any liability under a jurisdiction’s applicable services liability legislation.
12.3. Because certain states or jurisdictions do not allow for exclusion or limitation of liability for certain types of losses or damages, in such states or jurisdictions, the liability of Swift Clean 24 7 Ltd shall be limited to the fullest extent permitted by applicable law.
13.Jurisdiction and applicable law
13.1. The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country.
13.2. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
14.Alternative dispute resolution
14.1. Swift Clean 24 7 Ltd and you hereby agree to first attempt to informally negotiate any claim or dispute for at least 30 /thirty/ days.
14.2. You shall notify Swift Clean 24 7 Ltd of any claims that you have by sending a notice to:
14.3.This clause /13/ shall have no effect on any statutory rights to initiate a court proceeding in case of a dispute and shall not suspend any statutory limitation periods applicable to the bringing of a claim.
15.Variations
15.1. We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
16.Partnership
You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and Swift Clean 24 7 Ltd, any of our subsidiaries, partners, service providers, licensors, licensees or any other third parties related to us, as a result of this Agreement and/or your use of the Swift Clean 24 7 Ltd websites, apps and/or account systems unless a mutual contract is signed by the 2 parties.
17.Assigning
17.1. You hereby acknowledge and agree that Swift Clean 24 7 Ltd may assign this Agreement, in whole or in part, to any person or entity at any time with or without your consent.
17.2. You hereby acknowledge and agree that you may not assign the Agreement without Swift Clean 24 7 Ltd’ prior written consent, and any unauthorised assignment by you shall be null and void.
18.Waiver
18.1. Swift Clean 24 7 Ltd omissions to enforce any provision of this Agreement shall in no way be construed to be a waiver of any such provision, nor in any way affect the right of any party to enforce each and every such provision thereafter. Any waiver by Swift Clean 24 7 Ltd, any of our subsidiaries, partners, service providers, licensors, licensees or any other third parties related to us of any provision, condition or requirement of this Agreement shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
19.Severability
19.1. If any provision of this Agreement is held to be invalid or unenforceable to the maximum extent permissible so as to affect the intent of the parties, and the remainder of this Agreement shall continue in full force and effect.
19.2. If any provision cannot be reformed, any such provision shall be deemed severable from the terms of the Agreement and shall not affect the validity and enforceability of any remaining provisions.
20.Headings
20.1. The headings in this Agreement shall have no legal effect whatsoever and are provided for informational purposes only.
21.Term
21.1. This Agreement shall be effective as of the date that you indicated that you accept it, whether explicitly or by using the websites and/or account systems of Swift Clean 24 7 Ltd, and shall last as long as you continue using the websites, apps and/or account systems of Swift Clean 24 7 Ltd.
21.2 You may terminate this agreement by simply ceasing to use the websites, apps and/or account systems of Swift Clean 24 7 Ltd.
21.3. You may terminate your account by notifying Swift Clean 24 7 Ltd at [email protected]
22.Entire Agreement
22.1. This Agreement represents the complete agreement between you and Swift Clean 24 7 Ltd concerning the use of our websites, apps and account systems, and supersedes any prior or contemporaneous agreements between you and Swift Clean 24 7 Ltd.
22.2. This clause shall have no effect and shall coexist with the Terms and Conditions of the actual services, and shall coexist and not supersede any other Swift Clean 24 7 Ltd policies referenced in this Agreement.
23.Your concerns
23.1 If you have any concerns about material that appears on our site, please contact [email protected]
You hereby acknowledge and agree that you have read, understood, considered and accept this Agreement, and that by using or accessing the Swift Clean 24 7 Ltd – Registered in England No. 13231406 websites you are agreeing to be bound by the terms and conditions set forth herein.